You open your internet explorer, or you navigate from one page to another, and you get the screen shown here:

• Refresh your page
• Check if you can go to another page, such as www.msn.com. If successful, there is likely something wrong with the website, or with the address you entered.
• If you are using a mail client such as Outlook, Outlook Express or other, check if you can receive emails. If successful, call us (972-800-2150) for help: There is likely something wrong with your browser.
• Check our next paragraphs: No High Speed Internet, or No Dialup Internet
You have high speed DSL or Cable internet, and you seem not to be able to connect to the internet. You went through the previous paragraph unsuccessfully. Try to Recycle the
DSL
or
Cable Modem.